TRUST General Terms of Use
These TRUST General Terms of Use (hereinafter referred to as "TERMS OF USE") apply to all users (hereinafter referred to as "CUSTOMER") of the services, software and other products (hereinafter collectively referred to as "COMPANY'S SERVICES") provided by Cool Support Inc. (hereinafter collectively referred to as “COMPANY”).
Chapter 1 General Provisions
1. Definitions
The following terms are used in the TERMS OF USE.
1.1. “Content” means text, audio, music, images, video, software, programs, code, and other information.
1.2. “This Content” means the Content accessible through COMPANY'S SERVICES. 1.3. “Posting, etc.” means the act of posting, publishing, disclosing, providing or transmitting Content on COMPANY'S SERVICES.
1.4. “Posted Content” means Content posted by a CUSTOMER to COMPANY'S SERVICES. 1.5. “Individual Terms of Use” means, with respect to a particular COMPANY'S SERVICES, the terms of use distributed or posted by the COMPANY under the names of “terms”, “conditions”, “guidelines”, “policies”, etc., which are separate from the TERMS OF USE and which apply to use of such services.
1.6. “Charges” means fees, charges, subscription fees, membership fees, and any other charges for the use of the COMPANY'S SERVICES (including any debt owed by the CUSTOMER that the COMPANY has been entrusted to collect from a third party), by whatever name called.
1.7. “Subscription Service” means a service that allows you to use certain content and/or the COMPANY'S SERVICES designated by the COMPANY for a specified period of time for a specified fee. Currently, only the chat function is available.
2. Use of COMPANY'S SERVICES
2.1 You must agree to the TERMS OF USE in order to use the COMPANY'S SERVICES, regardless of whether or not you have paid the Charges or have registered for an account. 2.2 By actually using the COMPANY'S SERVICES (limited to services that can be used without account registration) that are offered free of charge, you agree to the TERMS OF USE.
2.3 If the CUSTOMER is a minor, the CUSTOMER must obtain the consent of a legal representative such as a person with parental authority before using the COMPANY'S
SERVICES.
2.4. if the CUSTOMER uses the COMPANY'S SERVICES on behalf of a business, such business must also agree to the TERMS OF USE before using the COMPANY'S SERVICES. 2.5. the CUSTOMER agrees to use the COMPANY'S SERVICES at the CUSTOMER'S own risk.
3. Restrictions on Use of COMPANY'S SERVICES
3.1 The COMPANY may impose conditions on the use of the COMPANY'S SERVICES, such as limiting the use of the COMPANY'S SERVICES to persons who have registered an account, limiting the use of the COMPANY'S SERVICES to persons over a certain age, limiting the use of the COMPANY'S SERVICES to the CUSTOMER who meets certain requirements by undergoing procedures such as identity verification as determined by the COMPANY, and the like.
3.2. The COMPANY does not permit use of the COMPANY'S SERVICES by members (including former members) of antisocial forces or their related parties, or by the CUSTOMER who misuse the COMPANY'S SERVICES or cause trouble to third parties.
4. The Account's Registration Information
4.1 When registering an account, it is the obligation of the CUSTOMER to (1) provide true and accurate information and (2) to correct the registered information as necessary to keep it up-to-date.
4.2 The CUSTOMER who has registered an account may delete such account at any time. 4.3. All rights of use by the CUSTOMER in the COMPANY'S SERVICES for which an account is required to be registered will cease upon deletion of the account for any reason whatsoever.
4.4. An account belongs exclusively to the CUSTOMER. All rights of use of the CUSTOMER in the COMPANY'S SERVICES requiring account registration cannot be transferred, leased or otherwise disposed of or inherited by a third party.
5. Provision of Subscription Service (primarily chat functionality)
5.1 The Subscription Service is made available to the CUSTOMER under the terms and conditions set forth by the COMPANY, and the CUSTOMER shall agree to abide by the Subscription Service fees, payment methods and other Individual Terms of Use posted on the COMPANY'S SERVICES or the COMPANY website in addition to the TERMS OF USE.
5.2 Except as provided in the Individual Terms of Use, the Subscription Service may be cancelled at any time, but the subscription period cannot be changed and the purchase cannot
be cancelled even if the subscription is cancelled in the middle of the scheduled subscription period. In such a case, the fees paid will not be refunded, nor will pro-rated refunds be made. However, this does not apply if required by law.
5.3 If the CUSTOMER does not complete the Subscription Service cancellation procedure by the specified date and time, the Subscription Service term may be automatically renewed in accordance with the COMPANY's specified terms and conditions even after the Subscription Service term has expired.
6. Advertisement
The COMPANY may place advertisements of the COMPANY or third parties on the COMPANY'S SERVICES.
7. Non-provision of emergency call function
The COMPANY'S SERVICES do not provide a means of emergency notification to law enforcement agencies, coast guard agencies, fire departments, or other agencies.
8. Content
8.1 The COMPANY grants to the CUSTOMER a non-exclusive, non-transferable and non licensable right to use this Content provided by the COMPANY for the sole purpose of using the COMPANY'S SERVICES.
8.2. If the CUSTOMER uses this Content for which the fees, term of use, or other terms of use are separately specified, the CUSTOMER shall comply with such terms of use. Even if “purchase” or “sale” is indicated on the COMPANY'S SERVICES screen, the intellectual property rights and other rights to the content provided by the COMPANY to the CUSTOMER are not transferred to the CUSTOMER, and the CUSTOMER is only granted the above rights of use.
8.3. The CUSTOMER shall not use (including reproduction, transmission, reprinting or modification) this Content beyond the intended use by COMPANY'S SERVICES.
9. Handling of the CUSTOMER's Data and Content
9.1 The data and Posted Content stored by the CUSTOMER on the server managed by the COMPANY shall not be backed up by the COMPANY, and the CUSTOMER shall back up such data and Posted Content on its own.
9.2 The copyright of the Posted Content belongs to the CUSTOMER or the copyright holder of such Content.
Of the Posted Content, for content that has been posted on electronic bulletin boards or other
COMPANY'S SERVICES that can be accessed by an unspecified or large number of CUSTOMERs, and that has been made public to other CUSTOMERs who are not friends of the CUSTOMER on the COMPANY'S SERVICES, the CUSTOMER grants to the COMPANY the right to use (including the right to reproduce, publicly perform, publicly transmit, display, distribute, transfer, lend, translate, adapt, and publish) the content free of charge, both in Japan and abroad, on a non-exclusive basis (including the right to sublicense), without limitation of time.
The COMPANY'S SERVICES may include features that allow multiple CUSTOMER's to post, modify, delete, or otherwise edit the Posting Content. In this case, the CUSTOMER grants permission for other CUSTOMER's edits to his/her Posted Content.
The CUSTOMER shall not exercise any rights such as moral rights of authorship. 9.3. The COMPANY may restrict the use of the COMPANY'S SERVICES by removing the Posting Content or by other means without prior notice to the CUSTOMER, if the COMPANY believes that the CUSTOMER has violated or may violate any law or the TERMS OF USE with respect to the Posted Content or if there is any other reasonable business need to do so.
9.4. The COMPANY may check the Posted Content of the CUSTOMER when it is necessary to check compliance with laws and regulations or the TERMS OF USE, as long as such checks do not violate any laws or regulations. However, the COMPANY is not obligated to perform such a check.
10. Message Function by Electronic Bulletin Board and its Viewing and Deletion Rights Some of the COMPANY'S SERVICES provide the ability to send and receive messages to and from other CUSTOMER's using an electronic bulletin board system. Some of these electronic bulletin boards can only be viewed by the sender of the message, the recipient, and the COMPANY. In such cases, the COMPANY may review the contents as necessary and delete them in accordance with the Terms of Use.
11. CUSTOMER's Responsibility for Accounts, Passwords, etc.
When registering authentication information for use of the COMPANY'S SERVICES, the CUSTOMER must manage it strictly at his/her own risk to prevent any unauthorized use. In the event that an operation is performed using the registered CUSTOMER's credentials (including, but not limited to, the case where authentication is performed by checking for a match between the registered information and an account/password combination or a code uniquely assigned to each cell phone number transmitted by the cell phone carrier), the COMPANY will provide the COMPANY'S SERVICES as the act of the CUSTOMER
him/herself. In the event that a person other than the registered CUSTOMER uses the CUSTOMER's credentials to perform an operation, use the COMPANY'S SERVICES, purchase a product, or otherwise cause Charges to be incurred, the COMPANY will, unless the COMPANY has committed an act of willful misconduct or negligence, charge such Charges to the CUSTOMER.
12. Provision of COMPANY'S SERVICES
12.1. The CUSTOMER must prepare, at its own expense and responsibility, the necessary personal computers, mobile phones, smartphones, other communication devices, operating systems, communication methods, electricity, etc. to use the COMPANY'S SERVICES. 12.2. The COMPANY may temporarily suspend the provision of all or part of the COMPANY'S SERVICES in the event that any of the following applies. (1) When performing system maintenance or repairs
(2) When service provision becomes impossible due to force majeure, such as fire, power outages, natural disasters, war, riots, labor disputes, etc.
(3) When a system failure occurs or when system load becomes concentrated (4) When it is necessary to ensure the safety of the CUSTOMER or a third party, or when it is necessary for the public interest
(5) In addition to the above, when the COMPANY reasonably determines that it is necessary
13. Guarantee and Changes to COMPANY'S SERVICES
13.1. The COMPANY does not guarantee, either expressly or implicitly, that the COMPANY'S SERVICES will be free from defects (including security-related defects, errors, bugs, and infringements of rights), that they will be safe, reliable, accurate, complete, effective, or suitable for a particular purpose, or that they will be provided continuously. The COMPANY is under no obligation to the CUSTOMER to remove these defects and provide the COMPANY'S SERVICES.
13.2. The COMPANY may change all or part of the content of the COMPANY'S SERVICES in the event that any of the following items apply.
(1) When changes to the content of the COMPANY'S SERVICES, such as the addition or improvement of functions, are in the general interests of the CUSTOMER (2) When, in cases not covered by the preceding item, there is a rationality in light of the necessity of the change to the content of the COMPANY'S SERVICES, the suitability of the content after the change, and other circumstances related to the change
14. Prohibition of Reuse of COMPANY'S SERVICES, etc.
Except in cases where the COMPANY stipulates otherwise, the CUSTOMER may not use the COMPANY'S SERVICES or the data that makes up these services beyond the purpose for which they are provided. In this case, the COMPANY has the right to prohibit such actions and the right to claim the amount of profit gained by the CUSTOMER through such actions.
15. COMPANY'S SERVICES Rules for Use
"The following actions are prohibited when using the
COMPANY'S SERVICES."
(1) Violating laws, court judgments, decisions or orders, or legally binding administrative measures
(2) Actions that violate social norms or public order and morals, or that infringe on the Company's or a third party's intellectual property rights, such as copyrights, trademark rights, and patent rights, or that infringe on the right to honor, right to privacy, or other rights stipulated by law or contract, or that cause trouble for others.
(3) Acts of posting, etc. that include excessively violent expressions, explicit sexual expressions, expressions that are equivalent to child pornography or child abuse, expressions that lead to discrimination based on race, nationality, creed, gender, social status, family origin, etc., expressions that induce or encourage suicide, self-injury, or drug abuse, and other antisocial content that causes discomfort to others.
(4) Acts such as posting programs that destroy or interfere with the functions of software, hardware, etc. used by other CUSTOMERS.
(5) Acts of destroying or interfering with the functionality of the COMPANY'S server or network, acts of using BOTs, cheat tools, or other technical means to manipulate the COMPANY'S SERVICES in an unauthorized manner, acts of intentionally taking advantage of malfunctions in the COMPANY'S SERVICES, acts of making repeated similar inquiries more than necessary, acts of making unreasonable inquiries or demands to the COMPANY, or any other actions that are detrimental to the operation of the COMPANY'S SERVICES or to the use of COMPANY'S SERVICES by other CUSTOMERS.
(6) Reverse engineering or disassembling for improper purposes or in an improper manner, or otherwise attempting to decipher the source code.
(7) Interfering with the COMPANY'S SERVICES, advertisements distributed by the COMPANY, or services or advertisements provided on the COMPANY'S sites or apps. (8) Acts of illegally collecting, storing, disclosing or providing information about third parties, such as personal information, registration information, and usage history information. (9) Sending the same or similar messages to a large number of CUSTOMERs (excluding those approved by the COMPANY), adding other CUSTOMERs to friend or group chats
indiscriminately in the COMPANY'S SERVICES such as the application “LINE” provided by the COMPANY, and other actions that the COMPANY deems to be spam. (10) Any act of exchanging the right to use the COMPANY'S SERVICES or Content for cash, goods, or other economic benefits, using a method other than that specified by the COMPANY.
(11) Acts for the purpose of sales, advertising, solicitation, or other commercial activities, or for the purpose of meeting or socializing with third parties with whom there is no prior acquaintance (excluding those approved by the COMPANY), acts for the purpose of sexual or obscene acts , acts aimed at harassing or defaming other CUSTOMERs, acts of religious proselytizing or solicitation for religious groups, and any other acts of using the COMPANY'S SERVICES for purposes other than those intended by the COMPANY'S SERVICES.
(12) Using another CUSTOMER's account to use the COMPANY'S SERVICES (13) Impersonating the COMPANY or a third party, or intentionally spreading false information.
(14) Obtaining an account or password from another person by any means, or disclosing or providing an account or password to another person.
(15) Acts of providing direct or indirect benefits to antisocial forces, or other acts of cooperation with antisocial forces.
(16) Acts of aiding or abetting any of the acts set forth in (1) to (15) above, or acts of preparing for these acts.
(17) In addition to the above, any acts that the COMPANY reasonably determines to be inappropriate.
16. Prohibition of Transfer of Rights and Obligations, etc.
The CUSTOMER may not transfer all or part of its contractual status or the rights and obligations arising from this to a third party without the prior written consent of the COMPANY for all contracts based on the TERMS OF USE.
17. Deletion of Posting, etc., Suspension of Use of COMPANY'S SERVICES, and Deletion of Account
17.1. In order to properly operate the COMPANY'S SERVICES, the COMPANY may take measures such as deleting data or Content, refusing use of all or part of the COMPANY'S SERVICES, or deleting the CUSTOMER's account without prior notice in the following cases. In addition, if the CUSTOMER has registered multiple accounts, measures may be taken against all of those accounts.
(1) When the CUSTOMER violates the law or the terms set out in the TERMS OF USE or
the Individual Terms of Use, or when the COMPANY reasonably determines that there is a risk of such violation.
(2) When defaming the reputation of the COMPANY by spreading false rumors, using fraudulent means, or other wrongful means.
(3) When the account is registered or used by antisocial forces or their members or affiliates, or when the COMPANY reasonably determines that there is a risk of this happening. (4) Except as provided in the Individual Terms of Use, if the CUSTOMER has not used the ACCOUNT or specific COMPANY'S SERVICES for more than one year. (5) In addition, if the COMPANY reasonably determines that it is difficult to maintain the contractual relationship between the COMPANY and the CUSTOMER, such as when the relationship of trust with the CUSTOMER is lost.
17.2. In the event that the receivables that the COMPANY has against the CUSTOMER are subject to seizure or provisional seizure, or in the event that the CUSTOMER is subject to a petition for commencement of bankruptcy, civil rehabilitation or similar proceedings, or in the event that the CUSTOMER itself files such a petition, or in the event that the COMPANY reasonably determines that there is a risk of the CUSTOMER's creditworthiness deteriorating,
the COMPANY may, in order to properly operate the COMPANY'S SERVICES, suspend the use of services provided by the COMPANY for a fee and the Charges settlement service (STRIPE) provided by the COMPANY, or cancel the contract pertaining to the provision of such services, without prior notice. In addition, if the CUSTOMER has registered multiple accounts, action may be taken against all of them.
17.3. In order to properly operate the COMPANY'S SERVICES, in addition to the measures in 17.2, the COMPANY may take measures to delete the CUSTOMER's account (TRUST ID) without prior notice in the following cases. In addition, if the CUSTOMER has registered multiple accounts (limited to TRUST IDs), measures may be taken against all of those accounts.
(1) If payment of the Charges to be paid to the COMPANY is delayed, and despite the COMPANY setting a reasonable period of time and giving the CUSTOMER a warning, payment is not made within the specified period of time on multiple occasions, and the COMPANY reasonably determines that it is not possible to maintain the contractual relationship between the COMPANY and the CUSTOMER.
(2) If the use of the credit card or bank account designated as the payment method (STRIPE) for the COMPANY'S SERVICES is suspended, and despite repeated notifications from the COMPANY to the CUSTOMER to register another valid credit card or bank account, the CUSTOMER fails to respond within a reasonable period of time, and the COMPANY reasonably determines that it is not possible to maintain the contractual relationship between
the COMPANY and the CUSTOMER.
(3) If the COMPANY reasonably determines that the CUSTOMER's creditworthiness has deteriorated, such as when the CUSTOMER's claims against the COMPANY are subject to seizure, or when the CUSTOMER files for bankruptcy, civil rehabilitation or similar proceedings, or when the CUSTOMER files such a petition themselves.
18. Compensation for COMPANY
If the CUSTOMER causes damage to the COMPANY through the CUSTOMER's intent or negligence, the CUSTOMER must immediately compensate the COMPANY for the damage in accordance with the COMPANY's request.
19. Disclaimer
19.1. the COMPANY shall be exempt from liability for any reason whatsoever, unless such liability is due to the willful misconduct or gross negligence of the COMPANY. 19.2. Notwithstanding the provisions of 19.1., if the contract for use of the COMPANY'S SERVICES based on the TERMS OF USE with the CUSTOMER falls under the category of consumer contract as defined in the Consumer Contract Act, the COMPANY shall not be liable for compensation for damages arising from lost profits or other special circumstances, except in cases where such damages are caused by the willful misconduct or gross negligence of the COMPANY , and shall be liable for damages within the scope of damages that could normally occur, and for damages up to the amount of Charges (or, in the case of a Subscription Service, the amount equivalent to one month's worth of Charges) for paid services. 19.3. In the event that the CUSTOMER incurs damages due to the gross negligence of the COMPANY, the COMPANY shall not be liable for damages arising from lost profits or other special circumstances, and shall be liable for damages within the scope of damages that could normally occur, and up to the Charges amount (or, in the case of Subscription Services, the amount equivalent to one month's worth) for paid services. However, this does not apply if the contract for use of the COMPANY'S SERVICES based on the TERMS OF USE with the CUSTOMER falls under the category of consumer contract as stipulated in the Consumer Contract Act.
20. Individual Terms of Use
For certain COMPANY'S SERVICES, there may be Individual Terms of Use in addition to the TERMS OF USE.
If there is a discrepancy between the TERMS OF USE and the Individual Terms of Use, unless otherwise specified, the Individual Terms of Use shall take precedence over the TERMS OF
USE with regard to the COMPANY'S SERVICES.
21. Services of Third Parties Other Than COMPANY
The COMPANY'S SERVICES may include services or content provided by third parties other than the COMPANY. Responsibility for such services or content lies with the third parties providing them. In addition, the terms of use stipulated by the third parties providing such services or content may apply.
22. Notification or Contact
22.1. COMPANY'S SERVICES-related contact from the COMPANY to the CUSTOMER will be made by posting on the appropriate section of the COMPANY'S SERVICES or the COMPANY's website, or by other methods deemed appropriate by the COMPANY. 22.2. If the CUSTOMER wishes to contact the COMPANY, they shall do so by sending an inquiry form set up by the COMPANY or by email to an address specified by the COMPANY, or by other means specified by the COMPANY.
22.3. The COMPANY will, in principle, respond to the CUSTOMER's inquiries only via the message function or email.
23. Privacy
23.1. The COMPANY respects the privacy of the CUSTOMER.
23.2. The COMPANY will handle information about the CUSTOMER appropriately in accordance with the TRUST Privacy Policy.
23.3. The COMPANY will take all possible security measures to ensure that the information collected from the CUSTOMER is managed safely.
24. Changes to the Terms of Use
COMPANY may change the TERMS OF USE in any of the following cases. In such cases, the COMPANY will notify the CUSTOMER of the changes to the TERMS OF USE, the content of the revised TERMS OF USE, and the effective date of the changes by displaying the revised TERMS OF USE on the Service or COMPANY website, or by notifying the CUSTOMER in a manner specified by the COMPANY. In the case of item 2, the notification of the change shall be made at least a reasonable period of time before the effective date. The revised TERMS OF USE shall come into effect on the effective date. (1) When the changes to the TERMS OF USE are in the general interests of the CUSTOMER (2) When the changes to the TERMS OF USE are not contrary to the purpose of the contract, and the necessity of the changes, the reasonableness of the content of the changes, and other
circumstances relating to the changes are reasonable
25. Governing Law, Jurisdiction
The Japanese version of the TERMS OF USE shall be the official version, and Japanese law shall be the governing law for the formation, effectiveness, and interpretation of the TERMS OF USE.
In addition, the Tokyo District Court shall be the exclusive court of first instance for any disputes arising between the COMPANY and the CUSTOMER in relation to the COMPANY'S SERVICES (including posted content and advertisements). 26. Restrictions on the Application of the Terms of Use
If any of the provisions of the TERMS OF USE are deemed to be in violation of the relevant laws and regulations that apply to the contract with the CUSTOMER based on the TERMS OF USE, then to the extent that the provisions are in violation, they shall not apply to the contract with the the CUSTOMER.
However, even in this case, the effect of the other provisions of the TERMS OF USE shall not be affected.
Chapter 2: Software-related Rules (Guidelines)
1. Software
These guidelines apply to the software provided by the COMPANY. In this chapter, the term “software” refers to the application programs provided by the COMPANY (including programs such as widgets), the application programming interfaces (APIs) for the COMPANY's web services, development support tools such as software development kits (SDKs) (including services such as the COMPANY web services provided via these), software necessary for using the COMPANY'S SERVICES such as viewers for the Content, and other software provided by the COMPANY in general (including updated versions, modified versions, replacements, and duplicates).
The term “software” also includes software that the CUSTOMER may use to develop their own software. The CUSTOMER shall be solely responsible for any software components developed by the CUSTOMER using such software (hereinafter referred to as “Developed Software”).
2. Restrictions on Usage
The COMPANY may impose restrictions on the use of the Software or certain features (for example, by limiting the number of times or the length of time that a user can access the COMPANY'S SERVICES through the Software) in accordance with Section 2 of Chapter 1, General Provisions, “13. Guarantee and Changes to COMPANY'S SERVICES”. In addition,
in accordance with the same section, the COMPANY may provide support or modified versions (including updated versions) of the Software or terminate them.
3. Software Compliance
The following actions are prohibited when using the software.
(1) Reverse engineering, disassembly, or other methods of deciphering the source code for improper purposes or in an improper manner
(2) Using the software to control equipment that may pose a serious risk to human life, health, or property
(3) Using the software or developed software oneself or having a third party use it for the purpose of receiving compensation.
(4) Selling, leasing, licensing, etc. the Software without obtaining prior consent in writing or by other means specified by the COMPANY
(5) Using the software in a way that exceeds a reasonably necessary and appropriate number of uses, or in a way that is abusive, or using the software in a way that does not comply with the instructions, etc. set out by the COMPANY regarding the use of the software (6) Using the software in a way that is not in line with the purpose for which the software is provided, or using the software in a way or manner that is deemed inappropriate by the COMPANY
4. Rights
All rights to the software, executable files and other software belong to the COMPANY or COMPANY's business partners who hold the copyright to the software. However, if the CUSTOMER is granted rights to the developed software under the Copyright Act, the above does not apply to those rights.
5. No Guarantee
The COMPANY does not guarantee, either expressly or implicitly, that the software it provides is free from defects (including security-related defects, errors, bugs, and infringements of rights), that it is safe, reliable, accurate, complete, effectiveness and suitability for a specific purpose, as well as the continuity of the provision of the Software, either expressly or implicitly. The COMPANY is under no obligation to provide the CUSTOMER with the Software after removing such defects.
Chapter 3: Rules (Guidelines) for Wallets
1. STRIPE Registration
It is necessary to register with STRIPE to pay the Charges when using the COMPANY'S
SERVICES specified by the COMPANY.
If there are any changes to the details of your STRIPE registration, you must make the necessary changes immediately.
2. Usage Restrictions
The credit card companies (types) and bank accounts that can be registered with STRIPE are limited to those that have been pre-determined by the COMPANY, and must be in the name of the person themselves.
In addition, if the COMPANY deems it necessary, it may set a limit on the amount of the CUSTOMER's Charges that can be settled using STRIPE.
3. Collection agency and outsourcing
With regard to the payment of Charges for transactions concluded between the CUSTOMER and a product or service provider other than the COMPANY, the COMPANY will receive payment from the CUSTOMER based on the authority granted to it to receive reimbursement from the product or service provider for the Charges for the relevant product or service in accordance with the contract with the product or service provider (hereinafter referred to as the “Collection Agency Services” in this chapter).
In this case, the CUSTOMER has completed payment of the Charges for the products and services by completing payment to the COMPANY.
The COMPANY may subcontract all or part of its Collection Agency Services to a payment collection agency, subject to a confidentiality agreement.
In addition, the COMPANY may outsource all or part of the work of paying the CUSTOMER compensation, reimbursement, or refunds, etc., to a subcontractor, subject to a confidentiality obligation.
4. Billing and Payment
In principle, if the user is using a product or service provided by the COMPANY, a bill will be sent on the 10th of each month, and the user will pay the usage fee for the following month at the end of that month. However, if payment is delayed, all functions will become unavailable after 45 days, so please be aware of this.
Please check with the relevant credit card company regarding the date on which charges are settled for credit card payments.
5. Suspending Use of STRIPE
If the user wish to suspend use of STRIPE, they can do so at any time by following the procedures set out by the COMPANY.
However, if the CUSTOMER is using a paid service, they cannot suspend use of STRIPE unless they also cancel all paid services.
6. Scope of COMPANY's liability
With the exception of the products and services provided by the COMPANY, the COMPANY does not have a contractual relationship with the CUSTOMER regarding the products and services purchased or used by the CUSTOMER using Yahoo! Wallet.
If the CUSTOMER stops using Yahoo! Wallet, if there are any errors in the registered credit card or bank account information, or if the CUSTOMER is unable to make payments or receive payments due to circumstances on the CUSTOMER's part, the COMPANY shall not be liable for any damages incurred by the CUSTOMER.
7. Assignment of Claims
If the CUSTOMER is late in making payment to the COMPANY, the COMPANY shall be entitled to assign its claims to a third party, and the CUSTOMER shall consent to this.